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Mitel Trust

We provide our customers with a brilliantly simple communication solution. We endeavor to provide the highest system availability and publish our performance publicly to illustrate this commitment to reliability and transparency.

This summary includes current and recent availability of ShoreTel phone systems, carrier, contact center, applications, portal and API.


Core Services Up-Time Over the Last Month

Core Services Up-Time Over Last Six Months
MonthAvg Up-Time
February 202099.990%
January 2020100.000%
December 202099.987%
November 2019100.000%
October 201999.940%
September 2019100.000%