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Mitel Trust

We provide our customers with a brilliantly simple communication solution. We endeavor to provide the highest system availability and publish our performance publicly to illustrate this commitment to reliability and transparency.

This summary includes current and recent availability of ShoreTel phone systems, carrier, contact center, applications, portal and API.


Core Services Up-Time Over the Last Month

Core Services Up-Time Over Last Six Months
MonthAvg Up-Time
September 201999.999%
August 201999.999%
July 201999.999%
June 201999.999%
May 201999.976%
April 201999.991%