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Mitel Trust

We provide our customers with a brilliantly simple communication solution. We endeavor to provide the highest system availability and publish our performance publicly to illustrate this commitment to reliability and transparency.

ShoreTel is committed to innovation, which requires services to be maintained and upgraded. To minimize disruption to your business, all scheduled maintenance will be executed outside of normal US business hours. If your company operates 24/7, and needs calls forwarded to a non-ShoreTel number during the maintenance, please contact support below.

Date/TimeSystem AffectedDescriptionDuration
May 29, 2019 VAL Phone System

Maintenance is scheduled for this call manager during the allowable maintenance window. Phone/Endpoint services will be unavailable during this time, meaning that the phones on this call manager will cycle out of service until the service is re-activated. This will NOT affect inbound calls to auto-attendants, voicemail, and normal system call routing - only the endpoints will be affected.
Details
Start Time

May 29, 2019 12:00 PM EDT

End Time

May 29, 2019 04:00 PM EDT

4.0h